Skip to main content

Cookie statement

The Eneco website uses cookies. Cookies are small text files that are placed on your computer, tablet or mobile phone when you visit our website. We use cookies for the following purposes:



  • For research, to optimize the website and make it more user-friendly.
  • To inform you as well as possible about our products and services. This way you get to see information that is most relevant to you and/or tailored to your preferences or interests.
  • Remembering your preferences on the website.
    ​

At Eneco, we divide cookies into 3 categories: 


  • Functional cookies
  • Analytical cookies 
  • Commercial cookies
    ​

You can withdraw your consent at any time. You can do this by adjusting your cookie preferences or via the settings of your browser.

Adjusting cookie preferences

You can refuse most cookies. Except for the functional and analytical cookies. The functional cookies are necessary for the website to work properly. And with analytical cookies, we collect data that is not personal. Even if you choose minimal cookies, you will still see advertisements. They are then not tailored to your interests, but depend on the content of the web page where the advertisement is shown. As a result, you'll see the same ads more often.
Adjust your cookie preferences

Revoking your browser's permission

Would you rather not receive cookies at all? Then you can turn it off in your browser's settings. Please note that this means that not all functionalities of the website will work on your computer, tablet or mobile phone. Below is an explanation of how you can disable or delete cookies for each browser: Chrome, Firefox, Internet Explorer, Safari (iOS), Safari (macOS), Edge

Local storage

Sometimes data is not stored in a cookie, but in the 'local storage' of your browser. Eneco uses HTML5 Local Storage to store data. This works much the same as cookies, but more data can be stored. With local storage, you decide how long the browser stores the data. This depends on your browser's settings and/or how often you clear your browser history.

Cookie list

Want to know more? View below the list of cookies and their associated functionalities that are always placed on your computer, tablet or mobile phone when you visit our website. You will also find an overview of cookies that are only placed after you have given us permission to do so.

Functional cookies

Some cookies are necessary. Without these cookies, the website does not work optimally. These cookies have little or no impact on your privacy. These cookies allow you to use functionalities on the websites. For example, to ensure that you stay logged in, to use the question form, to become an online customer, to move house and to remember login details of My Eneco. That is why the cookies are placed without the visitor's consent.

Analytical cookies

The purpose of these cookies is to obtain information about the quality or effectiveness of the website and the marketing efforts. This is done by collecting quantitative or qualitative data from visitors. For example, anonymous counting of conversions, clicking on buttons and counting the number of page views. These cookies have no (or minor) invasion of the privacy of the website visitors. The cookies always have a privacy-friendly setting. That is why the cookies are placed without the visitor's consent.

Commercial cookies

The purpose of the cookies is to improve our commercial efforts. For example, showing personalized advertisements (also on third-party websites), being able to give feedback or sharing our messages on social media. These cookies may collect data outside of our website. We only place commercial cookies after you have given us your permission.